Collaborative Counseling & Psychiatry, Algonquin, IL

The psychiatrists here are not very knowledgeable about the medications that they are prescribing, or the side effects. They just throw the next one at you hoping that it’ll work with little further evaluation. They also charge you for any interaction/communication with their staff. I did not have a scheduled appointment and they called me to answer some questions I had on my medication. I then found out that they charged me for a 10 minute phone call answering my questions

Ive thought long and hard about actually writing this review and decided I needed to. I made an appt for my son (9 yr old) who was having troubles with nightmares. His first session he wanted me in the room but the counselor said no, she wanted to speak to him alone. I have never been to a counselor so did not really know if that was a good or bad thing. The second appointment she asked to speak to me, and directly in front of my son she informed me that he had anxiety and low self esteem. To me that is NOT ok to say in front of a child. I chose not to continue with this facility and left them a voice mail canceling his next appointment. Then when I received text reminder, replied "cancel" . they ended up charging me for missing the appointment and refused to budge on it. stating I did not ensure they knew I was not coming. Not a pleasant experience to say the least.

I don't usually write reviews, but Dr. McNally has been there for my daughter since day one. He understand my fears as a parent with medication and always takes my motherly intuition to heart. He listens to me and my daughter fully and whenever I have a question I can email him and he will email me back same day. He literally saved my daughter from spiraling out of control and is so helpful with school and helping us get her additional help and support in that area. We do not know where we would be if Dr. McNally didn't come into our lives. I would recommend him to anyone needing psychological help for themselves or their child.