The Indigo Collective, Pasadena, CA

I will never set foot in this place again!
I called in Thursday to reserve a space for the Tea & Tarot with Toni for Saturday at 2pm. I was told by the young man that the group would be limited to 8 people. Upon arrival I was told my name & number were not written down and the list was at 12. I was not happy that my info was absent and that the list had gone to 12 making the event longer even if I had stayed.
I told the gal working that I would simply make a private appointment and asked her to give Toni my info and I left.

I called today, Sunday and had asked if my info was given to Toni. The guy on the fun said tersely, " I heard about you." Well, he was only given some of the conversation and didn't even apologize for my info not being taken in the first place. I am assuming he is either the owner or manager, maybe both. In either case he was rude and could care less that I was inconvenienced by his staff not logging my info and the 'business' decision to expand the group from 8 to 12.

My entire day was planned around this event & I had very much been looking forward to meeting Toni and having the session. Since your staff member did not put down my info, that is wrong! Changing the group from a 8 to 12 is not what I was told. Instead of being rude, how about a little thoughtfulness for ruining my day.

So to the man who answered the phone and chose to be rude, I will let Karma deal with you!

I just read the owners reply, absolutely unbelievable. I did not "harass, bully, intimidate and threaten multiple members of our staff." I expressed my displeasure at the lack of customer service and your changing the parameter's of the reading and I left. I did not raise my voice or act in a rude manner. You sir, are a liar. As for taking a swipe at my personal life, that is pretty low, especially for someone who runs a 'spiritual' store. I hope that others who read this see just how poorly/badly you treat customers.

Beautiful store and Beautiful people. There's nothing they wouldn't do for you to make you comfortable and help you. We've been going to Indigo for years! They've helped us navigate through hard times, have us guidance in uncertain times. They are very busy and we appreciate them accommodating us. Thank you for bringing thus Beautiful place to our area! ✨️ 💖 Bless you all for the work that you do there! Keep shining your light!

I live this place their are so many things to purchase. The Wednesday night meditation is so relaxing and thought provoking. I took a herbalist class and reiki class that were awesome. They have a monthly psychic fair that is super great where you get diacount readings reiki and there are local artists with hand crafted items . I have done readings with Michelle Rebecca Xiu and others all have been spot on :) they have these meditation tents you can go into any time and regroup and reset. There is always a friendly face and a place for you to chill here. Lots of parking