Spiritually Rooted, North Tonawanda, NY

Knuckleball Lady

Absolutely love this store. An amazing staff, and a great selection of anything spiritual and magic at reasonable prices. Immediately upon walking in I get a sense of peace and so much positive energy. Add to this the sweet and adorable shop kitties and it's just a wonderful experience. Keep up the great work folks! You have a customer for life here ❤☮

Jennifer Goodell

When I went into this place it was so perfect for me that it was like coming home. I couldn't and wouldn't have changed a thing. BUT(of course ☹️)I spent about $50 and because I found this place unexpectedly, that was a lot of money for me. I was still looking around after my purchase when a young lady(about 11yo) bumped into me and caused my bag to drop to the floor. Of course the incense burner made of soap stone broke into pieces. I was so sad. The only thing that the girl at the register said was to try nail glue to fix it?!? I was more than disappointed. I had just lost the main part of my purchase. The rest was incense for the burner that is now in pieces. I spent 4 hours trying to glue it back together and it was not only nerve-racking but it was completely POINTLESS and I ended up having to give up and go to bed in tears. Now I was short on my BILLS AND DIDNT HAVE ANYTHING TO SHOW FOR IT EXCEPT SOME INCENSE AND A BROKEN BURNER. I guarantee that Etsy would have sent me a new one and they would not have even been present when it was broken. Anyway........I live over an hour away and had already intended on going back after I got paid(more than once......they would have been sick of me)this week. I've changed my mind. I can't afford to throw $ away. I'll just continue to make my purchases on Etsy. I owned and ran a small business for almost 20 years. Sometimes u have to take a small hit to ur wallet to keep a customer. If it would have been replaced, they would have MORE THAN made their loss back within 7 days. Unfortunately about $20 cost them hundred in sales in the near future. I am Buddhist and my daughter and I have been studying and recently started practicing Wicca so..........they would have been sick of my face i promise u. Sadly........it's back to the internet. This world would be a more welcoming place if businiesses studied customer service and learned what it truly is. I haven't seen true customer service in DECADES!!!! It doesn't exist anymore. The people in the car with me were mad......they won't be returning either. Made me sad.

Jason V

Awesome place for incense and crystals, candles, books, herbs, oils, candles etc staff is super nice and they even offer psychic readings .